Refund policy
At HomeFurnitureUS, we want you to be completely satisfied with your purchase.
30-Day Return Policy
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must:
- Be in the same condition that you received it
- Be unused and unworn
- Include original tags
- Be in original packaging
- Include receipt or proof of purchase
To start a return, contact us at:
extratipus@gmail.com
Return Address
HomeFurnitureUS
Mall Rd, Library Mall Rd
New York, NY 12052
United States
If your return is accepted, we will send instructions on how and where to send your package. Items sent back without requesting a return first will not be accepted.
For any return questions, contact us at:
extratipus@gmail.com
Damages and Issues
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately.
Our team will review the issue and resolve it as quickly as possible.
Non-Returnable Items
Certain items cannot be returned, including:
- Custom or personalized products
- Personal care goods
- Clearance or sale items
- Gift cards
- Used or damaged items
If you are unsure, please contact us before returning.
Exchanges
The fastest way to get a different item is to return your current item. Once the return is approved, place a new order for the replacement.
Refunds
We will notify you once we receive and inspect your return.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note:
Banks or card providers may take additional time to process refunds.
If more than 15 business days have passed since approval, contact us at:
extratipus@gmail.com
Contact Information
HomeFurnitureUS
Website: https://homefurnitureus.com/
Email: extratipus@gmail.com
Phone: (866) 770-7372
Business Hours: Mon–Fri 9AM–6PM EST